Valerie Lantsova
Back

AI-Insurance bot

An internal bot for insurance agents that summarizes client information and surfaces relevant updates in insurance legislation.

Product:
AI Chat-bot
Role:
Product designer

Approach

Problem we solved

Help users simplify and speed up paperwork. Store and retrieve all documents online and quickly update client information.

Research

How do insurance agents work day to day? What tasks do they face, what takes the most time, and what can be optimized?

Customisation

The internal product has its own design system, generated mathematically from core brand colors to save design and development time.

Results

Quick mvp launch

Under 2 weeks, including core features, components, and design system.

User satisfaction of core features

Measuring satisfaction with feedback and summary features. Numbers under NDA.

Website optimisation

Adding new visuals to the landing page brought in 3 new clients.